1- Zendesk
Zendesk is quite an old player in live chat software and the customer support industry. Zensdesk was founded in California in 2007. From then till now the company has come far away and has developed to be a full customer support suite.
Visit Website: ClickHere
Features
- Chat Rating
- Chat History
- Email Support
- Conversion Tracking
- Rest API
- Third-Party Integrations
Why should we consider it?
Zendesk is serving the industry for long in the customer support industry. Offering a complete support program, it comprises of live chat, ticket system, inbox integration, reports, and analytics in order to provide full customer support suite.
Plans & Pricing
For More Details: Visit Website
2- SnapEngage
SnapEngage is a growing name while talking about live chat customer support software. Founded in America by two entrepreneurs in mind software Engineers to provide strong support to the sales and customer support teams. Customizations are made easy to fit the appearance of any website.
Visit Website: ClickHere
Features
- End To End Encryption(SSL)
- DataRest At Encryption
- GDPR Compliant Chat
- SnapEngage Integration API
- SLA
- Pre-Chat and Offline Forms
- Canned Responses
- Widgets Included
- Third-Party Certification
Why should we consider it?
SnapEngage is good to have live chat software as it comprises of all features that should be present in live chat software. The software is growing day by day and is also affordable for the SMBs as well as a mid-scale corporation without any hustle.
Plans and Pricing
For More Details: Visit Website
3- MyLiveChat
Mylivechat is a customer engagement platform built for providing unlimited chats, customer interaction. Also comprising of mobile applications both iOS and Android to have easier accessibility MyLivechat also provides reporting and analytics to improve sales and support in order to check and track records of maximum visitors and customers. It comes with ease of pricing plans and dedicated support.
Visit Website: ClickHere
Features
- Unlimited Chats and Free!
- Sales & Support Chat
- iOS and Android Application
- Chat Transcript
- Chat History
- File Exchange
- SSL Secured
- Visitor Monitoring
- Customization
- Analytics
Why Should we consider it?
MyLivechat was founded in the year 2003 and it has been evolving since then. The software comes with a forever free plan with unlimited chats along with other easy paid plans and full features. All plans are far easier to opt as compared to other brands in the market. It is a great choice for customers who are looking forward to starting a live chat for their business in order to engage customers, provide support with pocket-friendly pricing.
Plans & Pricing
For More Details: Visit Website
