Follow-Up Email Campaign!!
When it comes to building your brand and selling your product when you are dealing with info-product like eBooks or course most of the businesses focus entirely on the product and its sales and marketing. Creating a product with the intention of getting paid by the people against the product you are providing is the foremost task of each and every business, the real money is in the follow-up.
Good Should be Delivered:
No matter how much time you spend on the content of your product, you will always be questioned you fail to answer. You need to invite customers for the conversation on the product-related and keep ready the answers of FAQ’s. It would fetch you up selling happy customers.
End-To-End Customer Support:
Once the customer has paid for a particular product, make him easy to access the product. It’s very frustrating when you aren’t able to access it after paying for the same. In order to make it very easy for the customers to send personalized Emails guiding them step-by-step for the process of maybe downloading, accessing online and so on. Customers will fall in love with you if you will guide them like this. The inclination towards upselling happy customers will definitely be strong.
Inspire the Customers by Real Life Examples:
Getting the products delivered and solving the problems of the customers isn’t the only thing in the follow-up sequence. Best Email follow-up campaign inspires the actions by sharing success stories and teaching through examples. You can showcase the other clients, testimonials’ and case studies. By doing so you’ll increase the customer’s perceived value and can also enhance the stick rate.
If possible always offer additional support:
For an info-product and being an amazing start-up use Email campaigns to upsell your new customers. Upsell with complementary products, events, services, coaching, and workshops. This complementary addition along with the sold product will provide high customer perceived value.
Always Keep the Intention of Building your Tribe:
Once you have completed the earlier steps you need to focus on building the tribe of your clients. It is where they are allowed to talk, share experiences, clarify any query related to the product you are offering. This will allow you to modify and alter in your offerings as per the client’s suggestions so that upsell will be very strong.
